Get in touch with Cryos

    Cryos Customer Service is here to assist you in English, Danish, German, French, Spanish, Italian, Portuguese and Hebrew.


    Customer Service:
    Phone: +45 8676 0699
    Email: [email protected]

    Monday - Thursday: 8:00am - 6pm (CET)
    Friday: 8.00am - 4pm (CET) 

    Acute help for sperm storage only:
    In case of acute need for help outside our opening hours.

    Head Office:
    Cryos International - Denmark ApS
    Vesterbro Torv 3, 5th floor
    8000 Aarhus C
    Denmark

    Phone: +45 8676 0699
    Fax: +45 8676 0685
    Email: [email protected]

    Closing days in 2020

    • 1 January (New Year’s Day)
    • 9 April (Maundy Thursday)
    • 10 April (Good Friday)
    • 13 April (Easter Monday)
    • 8 May (Prayer Day)
    • 21 May (Ascension Day)
    • 1 June (Whitsun)
    • 24 December (Christmas Eve)
    • 25 December (Christmas Day)
    • 26 December (2nd Day of Christmas)
    • 31 December (New Year’s Eve)

    For Press Inquiries
    You are more than welcome to visit our Press Centre or to contact us regarding press inquiries at [email protected].

    Your user data
    Do you have questions on how we handle your user data you can read our Privacy Policy. If you wish to request to have your account on Cryos’ website deleted, please contact our data protection officer at [email protected].