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<h1>Ordering and delivery</h1>
Here you can find questions and answers regarding the process of <a href="/en-gb/cy-shop/professional/how-to/how-to-order-eggs-for-your-clinic/">ordering donor eggs</a> from Cryos as well as information about what you should do if you have any complaints regarding your order.
If you have other questions, always feel free to contact our <a href="/en-gb/cy-shop/professional/about-us/contact/">Clinic Account Team</a>.

<a href="/en-gb/cy-shop/professional/faq/the-egg-donors-at-cryos/who-are-the-egg-donors/">Who are the egg donors?</a>
<a href="/en-gb/cy-shop/professional/faq/the-egg-donors-at-cryos/which-donor-profiles-does-cryos-offer/">Which donor profiles does Cryos offer?</a>
<a href="/en-gb/cy-shop/professional/faq/the-egg-donors-at-cryos/where-are-the-donors-from/">Where are the donors from?</a>
<a href="/en-gb/cy-shop/professional/faq/the-egg-donors-at-cryos/what-are-the-egg-donors-tested-for/">What are the egg donors tested for?</a>
<a href="/en-gb/cy-shop/professional/faq/the-egg-donors-at-cryos/how-many-times-can-an-egg-donor-donate/">How many times can an egg donor donate?</a>

The egg donors at Cryos

<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/how-do-i-order-donor-eggs-from-cryos-to-my-clinic/">How do I order donor eggs from Cryos to my clinic?</a>
<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/do-you-offer-a-guarantee/">Do you offer a guarantee?</a>
<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/how-soon-can-cryos-process-an-order/">How soon can Cryos process an order?</a>
<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/what-are-cryos-delivery-times/">What are Cryos&rsquo; delivery times?</a>
<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/how-do-i-return-a-nitrogen-tank/">How do I return a nitrogen tank?</a>
<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/what-is-a-stock-order/">What is a stock order?</a>
<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/can-cryos-store-donor-eggs-for-our-clinic/">Can Cryos store donor eggs for our clinic?</a>
<a href="/en-gb/cy-shop/professional/faq/ordering-and-delivery/what-are-the-payment-options-at-cryos/">What are the payment options at Cryos</a>

Ordering and delivery

<a href="/en-gb/cy-shop/professional/faq/pregnancy-and-children/how-to-register-a-pregnancy-at-cryos/">How to register a pregnancy at Cryos?</a>
<a href="/en-gb/cy-shop/professional/faq/pregnancy-and-children/what-is-the-clinical-pregnancy-rate-with-cryos-donor-eggs/">What is the clinical pregnancy rate with Cryos donor eggs?</a>
<a href="/en-gb/cy-shop/professional/faq/pregnancy-and-children/how-do-donor-conceived-children-get-in-contact-with-donors/">How do donor-conceived children get in contact with donors?</a>

Pregnancy and children

<a href="/en-gb/cy-shop/professional/faq/about-cryos/is-cryos-licensed/">Is Cryos licensed?</a>
<a href="/en-gb/cy-shop/professional/faq/about-cryos/how-do-i-get-in-contact-with-cryos/">How do I get in contact with Cryos?</a>
<a href="/en-gb/cy-shop/professional/faq/about-cryos/can-my-clinic-become-a-cryos-reference-clinic/">Can my clinic become a Cryos reference clinic?</a>
<a href="/en-gb/cy-shop/professional/faq/about-cryos/why-choose-donor-eggs-from-cryos/">Why choose donor eggs from Cryos?</a>