Contact and opening hours

Dear Donor, Donor candidate or Deponent

Following the recommendations from the authorities, everyone who visits Cryos must be screened via phone and email prior to their visit.

This means that you cannot show up unannounced like before. This change in procedure is to protect you and our staff against getting infected with COVID-19.

If you wish to become a donor

Our donor coordinators are ready to answer any questions over the phone, and we welcome applications from new candidates. You can expect to be contacted within 24 (working) hours after having submitted your online application.

If you are already a donor

We are following all recommendations from the Danish Health authorities and are therefore not able to take in donors at the same speed as we did before. As the COVID-19-situation develops in a positive way, we will be able to take in more donors and will contact you as soon as we can welcome you back. You can also give us a call.

PLEASE NOTICE: It is very important that you do not pay us a visit without having an appointment.

Take good care of yourself.

Best wishes from the Cryos Team