Finding the right donor is often a process that takes a lot of consideration and it can be frustrating to find out that one’s favourite donor is sold out before pregnancy is achieved. At Cryos, we cannot guarantee that we will have sperm in stock from your favourite donor in the future and therefore we always recommend our clients to make a reservation in advance.
We often hear from clients that wish for their children to be genetic siblings. It can be reassuring and comforting for the children, especially as they grow older and become more self-aware, to have relatives that they are 100% genetically related to. The genetic relation was important for the two mum's Helga and Maria, follow the link to read why.
If you want one or more genetic sibling for your donor child, it is very important that you make a reservation of straws from the donor you selected.
The difference between an order and a reservation
If your treatment is scheduled within the next four weeks, we recommend that you order the straws needed for the treatment and choose a shipping date within those four weeks.
Most clinics will be able to store your straws before your treatment. It is possible to change the shipment date from Cryos by contacting our Customer Care at least one business day before the requested shipment date.
If, on the other hand, you have chosen your donor, but you don’t expect to have treatment in the following month, we recommend reserving straws. For a small reservation fee, we can keep them on hold for you at Cryos until you are ready to get started with your treatment.
When and how much sperm to reserve
We recommend that you make a reservation of straws when you place your first order. You can reserve straws in the same way as you order straws in Sperm Donor Search.
How much sperm you should reserve depends on your individual situation. On average, you should expect 5-6 treatment cycles per pregnancy when you are treated at a fertility clinic.
Please note that many factors may influence your ability to become pregnant, such as your age and health condition, the clinic's experience, hormone stimulation, timing, the sperm preparation method and type of treatment. It can therefore be difficult to foresee exactly how many straws you should reserve.
When you have made a reservation at Cryos, you can see and administrate it online on our website. Just log into your Cryos account and go to the section ‘Reservations’.
Under ‘Reservations’, you can renew your reservation period, request delivery of your straws or terminate some of the straws or the entire reservation. Please note that it might take a 2-3 business days to process your reservation and your ability to visualize it online.
Renew your reservation
When you make a reservation at Cryos, we ask you to choose your preferred reservation period.
You can always renew your reservation online, and you will receive an email reminder from Cryos well in advance of your reservation’s expiration date.
Delivery of reserved straws
When you need your reserved straws, you can have them delivered to your clinic. You can request delivery of your reservation directly from your online Cryos account, or you can fill out a delivery statement and send it by email, letter or fax to Cryos along with a copy of photo identification e.g. passport or driving license. Once the delivery statement is received, the delivery can take place.
Termination and refund
When you make a reservation, you pay for the straws and a reservation fee for having the straws stored at Cryos for a chosen period. You can see the current Cryos Sperm Bank prices for reservation under Prices and payment.
You can easily terminate the entire or part of your reservation online by logging into your personal account and select Reservations. Otherwise, you can fill out this termination statement and send it to us by letter or fax together with a copy of your photo identification such as a passport or driving license.
If you decide to terminate the reservation, Cryos offers to refund 75% of the straw price, as long as they are still stored at a Cryos location.
Do you have more questions?
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