Finding the right donor is often a process that takes a lot of consideration and it can be frustrating to find out that one’s favourite donor is sold out before pregnancy is achieved. At Cryos, we cannot guarantee that we will have sperm in stock from your favourite donor in the future and therefore we always recommend our clients to make a reservation in advance.
Genetic siblings
We often hear from clients that wish for their children to be genetic siblings. It can be reassuring and comforting for the children, especially as they grow older and become more self-aware, to have relatives that they are 100% genetically related to.
If you want one or more genetic sibling for your donor-conceived child, it is very important that you make a reservation of sperm from the donor you selected.
The difference between an order and a reservation
If your treatment is scheduled within the next four weeks, we recommend that you order the sperm needed for the treatment and choose a shipping date within those four weeks.
Most clinics will be able to store your sperm units before your treatment. It is possible to change the shipment date from Cryos by contacting our Customer Care at least one business day before the requested shipment date.
If, on the other hand, you have chosen your donor, but you do not expect to have treatment in the following month, we recommend reserving sperm. For a small reservation fee, we can keep the sperm units on hold for you at Cryos until you are ready to get started with your treatment.
When and how much sperm to reserve
We recommend that you make a reservation of sperm when you place your first order. You can reserve sperm in the same way as you order sperm in Sperm Donor Search.
How much sperm you should reserve depends on your individual situation. On average, you should expect 5-6 treatment cycles per pregnancy when you are treated at a fertility clinic.
Please note that many factors may influence your ability to become pregnant, such as your age and health condition, the clinic's experience, hormone stimulation, timing, the sperm preparation method and type of treatment. It can therefore be difficult to foresee exactly how many sperm units you should reserve.
Your reservation
When you have made a reservation at Cryos, you can see and administrate it online on our website. Just log into your Cryos account and go to the section ‘Reservations’.
Under ‘Reservations’, you can renew your reservation period, request delivery of your reserved donor sperm or terminate some of the sperm units or the entire reservation. Please note that it might take a 2-3 business days to process your reservation and your ability to visualize it online.
Renew your reservation
When you make a reservation at Cryos, we ask you to choose your preferred reservation period.
You can always renew your reservation online, and you will receive an email reminder from Cryos well in advance of your reservation’s expiration date.
Donor sperm reservation fees
When you make a reservation of donor sperm for later use, you pay for the donor sperm and a reservation fee for having the sperm stored at Cryos. You can see the reservation fees in the overview below.
Delivery of reserved donor sperm
When you need your reserved sperm units, you can have them delivered to your clinic. You can request delivery of your reservation directly from your online Cryos account, or you can fill out a delivery statement and send it by email, letter or fax to Cryos along with a copy of photo identification e.g. passport or driving license. Once the delivery statement is received, the delivery can take place.
Read more about delivery of donor sperm here.
Termination and refund
When you make a reservation, you pay for the donor sperm and a reservation fee for having the sperm stored at Cryos for a chosen period. You can see the current Cryos Sperm Bank prices for reservation by following the link.
You can easily terminate the entire or part of your reservation online by logging into your personal account and selecting Reservations. Otherwise, you can fill out this termination statement and send it to us together with a copy of your photo identification such as a passport or driving license.
Cryos offers a full refund if you cancel your reservation within the first 14 days after the date of the reservation. If you later decide to terminate the reservation, Cryos offers a refund of 75% of the original donor sperm price within the first three years, with a reduced refund amount up to five years after making your reservation:
- Within 14 days: 100% refund of the original price of the donor sperm
- Within 3 years: 75% refund of the original price of the donor sperm
- From 3 years to 4 years: 50% refund of the original price of the donor sperm
- From 4 years to 5 years: 25% refund of the original price of the donor sperm
- More than 5 years: No refund available
Please note that refunds are only available for sperm units that are still stored at a Cryos location.
When a reservation is terminated, Cryos is entitled to release the remaining sperm units for others to purchase.
Do you have more questions?
Let us help you on your journey towards parenthood. If you want to read about the prices on donor sperm at Cryos, then follow the link. Contact Cryos - we are here to assist you in English, German, French, Spanish, Italian, Portuguese, Danish, Japanese, Chinese, and Hebrew.
Frequently asked questions on reservation of donor sperm
How to reserve sperm?
You can make a reservation for donor sperm in our Sperm Donor Search. Follow the steps for making an order but choose “Reserve for later use” when adding the sperm units to your basket. We recommend reserving extra sperm units when you place your first order, to make sure that you have enough donor sperm for your fertility treatment, and, if relevant, for future siblings.
What is a reservation of donor sperm for later use?
When you make a reservation for donor sperm for later use, we keep the sperm in store for you until you need them. By making a reservation, you can make sure that you have enough donor sperm from your chosen donor for your entire fertility treatment, as you should expect 5-6 treatment cycles before achieving pregnancy. Reservation of donor sperm also makes it possible for you to use the same donor for future siblings.
What does it cost to save sperm units?
If you want to save sperm units for your entire treatment and future siblings, you must pay the price of the number of units you wish to reserve. Furthermore, you must pay a deposit fee for having the sperm saved at Cryos. You can save sperm for 3 months and up to 10 years.
The deposit fee is independent of the number of units you choose to save. If you cancel your reserved sperm units (for example if you have reserved more units than you needed for your pregnancy) we will refund 75 % of the price of the units. You can see the entire sperm bank price list here.