ProfessionalAbout usWhy work with us

    Why work with us

    For more than 30 years, Cryos has helped people make their dream of a family come true by providing donor sperm to fertility clinics all over the world.


    Cryos has the highest number of registered pregnancies worldwide and the largest selection of carefully screened donors in the world. Read here why you should order donor sperm from Cryos and refer your patients to us.

    We offer

    • The world’s largest selection of donors including all races and phenotypes
    • 30+ years’ experience with donor sperm
    • Free online access to our donor profiles
    • Guidance from proficient multilingual costumer service consultants
    • Computerised system to ensure traceability and security
    • Genetic team available for legislative consultancy
    • In-house legal team to ensure worldwide legislative compliance
    • Country specific standards that meet requirements for screening of donors
    • Easy online ordering process
    • Fast and flexible delivery

    Dedicated customer service – for you and your patients

    Our highly service-minded and experienced customer service consultants are ready to help you and your patients. We know that it is important to meet people in their native language and our customer service speaks Danish, English, German, Dutch, French, Italian, Spanish, Portuguese, Chinese, Japanese and Hebrew.

    If you have any questions about donors, orders, shipments, reservation of straws or any other information requested, please do not hesitate to contact us. You are also more than welcome to encourage your patients to call us if they need help and guidance.

    Cryos customer service consultant speaking to a partner clinic about what Cryos offers

    "In collaboration with Cryos, and from our clinics in Trondheim, Oslo and Stavanger, we help couples in need of fertility treatment by ordering and arranging everything for them. We are very satisfied with Cryos as a partner. Especially because of their good selection of Norway-approved donors, fast delivery time and great service. We are particularly pleased with the positive and quick response that we receive from Cryos’ service minded staff. In addition, they always appear very helpful and professional, which is important to us when choosing."

    Magnus Sørdal, General Manager,
    Medicus

    "Cryos DK are one of the best donor banks which we recommend our patients import donor sperm from abroad. Their website is very user friendly and easy to navigate. Information about potential donors is easily accessible and they offer a variety of different MOT values for different treatment types. The customer service is excellent which is exemplified by their staff which are multilingual which is very useful for our patients who come from all over the world. In particular, I am impressed with the speed at which they get back to a query no matter how big or small. The support that they offer is always friendly, knowledgeable and helpful."

    Jose Miro, Laboratory Administrator, 
    King’s Hewitt Fertility Centre

    Cryos is licensed as a tissue centre

    Cryos is licensed according to the EU-Tissue Directive 2004/23/EC, 2006/17/EC and 2006/86/EC, setting standards of quality and safety for the donation, procurement, testing, processing, preservation, storage and distribution, import and export of sperm. This means that Cryos can deliver donor sperm in all EU countries as well as export outside of the EU. Besides that, Cryos is FDA registered and licensed as a tissue bank by the State of New York to process and distribute donor gametes within and outside the U.S.

    “Couldn't imagine 5 years ago that we would be sending you all this message of love. April 2019 we became proud parents of our second son. Two boys, cute as can be, funny, warm and kind. Our family complete! Thanks to the most generous donor, the Cryos team and our Dutch clinic. Without them this wouldn't be possible.”

    Anna
    Netherlands
    Testimonial Cryos donor children
    Testimonial Cryos donor child

    “No one said it would be easy, but looking into my daughter's eyes I feel I want to live, love and make this awesome human being happy. Born in 2015, Rashida is 3 years old today and growing smart, healthy and for sure making one person the happiest on earth every single day. Thanks to our handsome donor, Cryos and the clinic for making this happen!”

    Aida Aliyeva
    Azerbaijan / US