Laboratory technician from Cryos prepares a nitrogen tank for shipment to a fertility clinic

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In the following, you can find all the information you need about shipping dates,&nbsp;shipping&nbsp;methods, delivery times, returning of nitrogen tanks and more.&nbsp;Regardless of whether you or your patient places the order, the procedure for shipping and delivery is the same.&nbsp;
<h2>Shipping date and delivery time&nbsp;</h2>
We can ship your order&nbsp;1,5 weekdays&nbsp;after&nbsp;the&nbsp;online order has been placed.&nbsp;With payment of an additional late order fee,&nbsp;an&nbsp;order can be dispatched on the same day&nbsp;as we receive it.&nbsp;The deadline for this is 12:00&nbsp;AM (CET) on the day of dispatch.&nbsp;
Your order is delivered&nbsp;within 1-5 days&nbsp;by a&nbsp;professional&nbsp;courier company&nbsp;directly&nbsp;from Cryos&nbsp;to your&nbsp;clinic Monday to Friday. The exact delivery time depends on your destination.&nbsp;&nbsp;
<h2>Would you like to receive all orders in a joint shipment?</h2>
At Cryos we want to make the delivery and handling of orders as easy as possible for you. If you prefer to receive orders on specific weekdays, so you can handle all at once, we offer you the possibility of joint shipment. This will also reduce your shipping costs and help protect the environment.
With a joint shipment-agreement in place, you or your patients will be asked to choose between &lsquo;Recommended shipment&rsquo; or &lsquo;Individual shipment&rsquo; during checkout.
<ul>
<li>Recommended shipment is the shipment option preferred by the clinic. When choosing this type of shipment, the order will be shipped from Cryos on your clinic&rsquo;s preferred shipment date as a joint shipment. This means that all orders for your clinic will be sent on the same day.</li>
<li>Individual shipment gives you or your patients the option of choosing another shipment date than the preferred shipment by your clinic. This could be relevant for urgent shipments.</li>
</ul>
<h2>Delivery times to Europe and rest of the world:&nbsp;</h2>
Europe: 1-3 weekdays&nbsp;(3-5 weekdays to islands)&nbsp;
Rest of the world: 2-5 weekdays&nbsp;
The times&nbsp;noted&nbsp;above&nbsp;apply under normal conditions. The delivery time may vary depending on the destination and other conditions.&nbsp;For some destinations outside the EU, customs procedures may delay the delivery.&nbsp;Please ensure that&nbsp;you have&nbsp;the necessary import license to receive&nbsp;the&nbsp;order.&nbsp;
<h2>Which shipping method&nbsp;to choose?&nbsp;</h2>
The&nbsp;shipping method you should choose, depends on your destination, your preferences and if you have the possibility to store the straws in your own tank.&nbsp;The sperm straws are either sent in a&nbsp;dry ice container&nbsp;(only used&nbsp;for&nbsp;shipments&nbsp;from&nbsp;Monday to Wednesday)&nbsp;or a&nbsp;nitrogen tank. Follow the link to see <a href="/en-gb/dk-shop/professional/how-to/how-to-handle-sperm-straws/">how to handle sperm straws</a>.
<h2>Durability&nbsp;of dry ice container and nitrogen tank:&nbsp;</h2>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Nitrogen tank: 7 days (including the shipping day)&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="4" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Large nitrogen tank: 12 days (including the shipping day)&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="4" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Dry&nbsp;ice container: 3 days&nbsp;(including the shipping day)&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="4" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Large dry ice container: 5 days&nbsp;(including the shipping day)&nbsp;</li>
</ul>
Please note that&nbsp;the&nbsp;shipping day counts as day 1&nbsp;in the number of days the tank&nbsp;or&nbsp;container can keep the straws frozen.&nbsp;

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See our&nbsp;<a href="/en-gb/dk-shop/professional/how-to/prices-and-payment/">price list</a>.&nbsp;

What does the shipping cost?

Documents included in the shipment

<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Packing list&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="6" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Summary of Records:&nbsp;containing test results and Standard release information about the donor&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="6" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Safety warning for handling of dry ice (CO2) or&nbsp;the&nbsp;nitrogen&nbsp;tank&nbsp;(LN2)&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="6" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Instructions for return of the nitrogen tank (only for nitrogen tank deliveries)&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="6" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Shipping label for return of the nitrogen tank (only for nitrogen tank deliveries)&nbsp;</li>
</ul>

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Does someone need to be present to receive the delivery?

When your order is delivered, it is important that someone&nbsp;is present to sign for the delivery&nbsp;and&nbsp;to&nbsp;transfer the straws, if you are going to store them in your own tank.&nbsp;If there is no one there to receive the delivery, the&nbsp;courier may take the package back to the warehouse and leave a note with further information concerning an alternative pick-up location or delivery time.&nbsp;&nbsp;

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Returning of the nitrogen tank

If you choose a nitrogen tank as shipment method, we&nbsp;kindly ask you to return the tank as soon&nbsp;as&nbsp;you have used or transferred the straws. Our courier service guarantees very high security and we have made it easy for you to return the tank:&nbsp;Use the&nbsp;preprinted and prepaid return label&nbsp;and schedule a pick-up with our courier (company name stated on label. The pick-up can be scheduled&nbsp;on&nbsp;our website,&nbsp;on the courier&rsquo;s website or by contacting the courier.&nbsp;
Please return the tank to Cryos no later than the day&nbsp;after the last durability day.&nbsp;
<table style="border-collapse: collapse; width: 99.8226%;" border="1">
<tbody>
<tr>
<td style="width: 33.3333%;">&nbsp;</td>
<td style="width: 33.156%;" data-celllook="4369">
&nbsp;Durability&nbsp;
</td>
<td style="width: 33.3333%;" data-celllook="4369">
&nbsp;Latest day for pick-up&nbsp; &nbsp;by courier&nbsp;
</td>
</tr>
<tr>
<td style="width: 33.3333%;" data-celllook="4369">
&nbsp;Small&nbsp;nitrogen tank&nbsp;
</td>
<td style="width: 33.156%;" data-celllook="4369">
&nbsp;7 days&nbsp;
</td>
<td style="width: 33.3333%;" data-celllook="4369">
&nbsp;8th day&nbsp; &nbsp;after&nbsp;Cryos&nbsp;shipping&nbsp; &nbsp;date&nbsp;
</td>
</tr>
<tr>
<td style="width: 33.3333%;" data-celllook="4369">
&nbsp;Large nitrogen tank&nbsp;
</td>
<td style="width: 33.156%;" data-celllook="4369">
&nbsp;12 days&nbsp;
</td>
<td style="width: 33.3333%;" data-celllook="4369">
&nbsp;13th day&nbsp; after&nbsp;Cryos&nbsp;shipping date&nbsp;
</td>
</tr>
</tbody>
</table>
If day 8 or day 13 after&nbsp;the&nbsp;shipping day is a weekend or holiday, please ship the nitrogen tank the following weekday.&nbsp;
For shipments outside the EU, a pro forma invoice for the return will be included, as this is required by the customs authorities.&nbsp;&nbsp;

Accordion 4

Terms of delivery

Read more about our terms of delivery&nbsp;in&nbsp;our &nbsp;<a href="/en-gb/dk-shop/private/legal/terms-of-agreement/">Terms of Agreement</a>. &nbsp;

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We are here for you

Do not hesitate to&nbsp;<a href="/en-gb/dk-shop/professional/about-us/contact/">contact us</a>&nbsp;if you have questions&nbsp;about shipping or delivery&nbsp;or&nbsp;you&nbsp;need further&nbsp;guidance. We speak Danish, English, French, German, Italian, Spanish, Portuguese, Dutch, Hebrew, Chinese and Japanese.&nbsp;

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Shipping and delivery

Headline

Cryos&nbsp;ships&nbsp;donor sperm to&nbsp;destinations&nbsp;all around the world&nbsp;and we always do&nbsp;our best to ensure&nbsp;flexibility, high safety and short transfer time.&nbsp;