How toHow to order donor eggs

    How to order donor eggs

    Are you ready to find a donor and order donor eggs for your fertility treatment? At Cryos we want you to feel safe and secure throughout the process. In this step-by-step guide on how to order donor eggs from Cryos, you can learn how to use filters to find a donor that matches your needs, add eggs to an order and request delivery of the donor eggs.


    We know that fertility treatment and selecting an egg donor can take up energy and resources. Below we guide you on how to order donor eggs by taking you through the process one step at the time. Before you start your egg donor search, please investigate which regulatory requirements are in place in your country regarding egg donation and choice of donor. Learn more under How to get started with donor eggs, and if you need further assistance, please contact our Customer Care Team who is ready to help you.

    You might also find it helpful to read our guide on how to choose an egg donor to get an idea of what type of donor you are looking for.

    Step 1: Create a private account

    To access all information about the Cryos donors, you must start by creating a personal account on our website. If you already have an account, you can skip this part and proceed to step 2.

    To create a free account, you can either go to our Egg Donor Search where you will be asked to log in or create an account, or you can click on the small person-icon at the top of our website. Choose “Create account”, fill out the requested information and click “Next”.

    You will then be asked to indicate your country of residence and the country in which you will receive treatment. This is important, as this will help us show you only the donors that are relevant to you. Be aware that selecting a country where treatment with donor eggs is not allowed, or where only ID Release or Non-ID Release donors are accepted, your search results may be limited. If your initial search does not give you the results you were hoping for, please contact our Customer Care Team to get help on which country to choose to get more options.

    When you create an account, we will send you a verification email. Please follow the instructions in this email to complete your registration.

    Step 1: Create a private account

    To access all information about the Cryos donors, you must start by creating a personal account on our website. If you already have an account, you can skip this part and proceed to step 2.

    To create a free account, you can either go to our Egg Donor Search where you will be asked to log in or create an account, or you can click on the small person-icon at the top of our website. Choose “Create account”, fill out the requested information and click “Next”.

    You will then be asked to indicate your country of residence and the country in which you will receive treatment. This is important, as this will help us show you only the donors that are relevant to you. Be aware that selecting a country where treatment with donor eggs is not allowed, or where only ID Release or Non-ID Release donors are accepted, your search results may be limited. If your initial search does not give you the results you were hoping for, please contact our Customer Care Team to get help on which country to choose to get more options.

    When you create an account, we will send you a verification email. Please follow the instructions in this email to complete your registration.


    Step 2: Filter by personal preferences

    When you are done setting up an account, you can log in and start your search for a donor.

    To narrow down your search results, you can set up filters regarding the donor’s physical appearance, profile type, etc. Click on “Filters” and select your personal preferences. However, be careful not to make your search too specific from the beginning.

    Step 2: Filter by personal preferences

    When you are done setting up an account, you can log in and start your search for a donor.

    To narrow down your search results, you can set up filters regarding the donor’s physical appearance, profile type, etc. Click on “Filters” and select your personal preferences. However, be careful not to make your search too specific from the beginning.


    Step 3: Find your favourite egg donor(s)

    Once you have narrowed down your search by using the available filters, you can see all donors that match your preferences. Click on a donor to see the full donor profile, including information on availability and price. In the Extended Profiles you will also find a voice recording, photo(s), staff impression and more.

    As you browse through the donors, you can mark and save your favourites by clicking on the small heart-icon on their profiles. This will make it easy for you to find your favourites or return later to proceed with your donor search.

    Step 3: Find your favourite egg donor(s)

    Once you have narrowed down your search by using the available filters, you can see all donors that match your preferences. Click on a donor to see the full donor profile, including information on availability and price. In the Extended Profiles you will also find a voice recording, photo(s), staff impression and more.

    As you browse through the donors, you can mark and save your favourites by clicking on the small heart-icon on their profiles. This will make it easy for you to find your favourites or return later to proceed with your donor search.


    Step 4: Add donor eggs to an order or reservation

    When you have chosen a donor that fits your needs and wishes, as well as the regulatory requirements in your treatment country, it is time to place an order or reservation, so the donor eggs will be yours.

    On the donor profile of your chosen egg donor, you will see a chart with information about the available egg straws (eggs pr. straw, stock availability and price). Use the +/- to specify the number of straws you want to buy and/or reserve for later use. When you are ready to purchase the straws that you have added to your basket, click “Proceed to basket”.

    Step 4: Add donor eggs to an order or reservation

    When you have chosen a donor that fits your needs and wishes, as well as the regulatory requirements in your treatment country, it is time to place an order or reservation, so the donor eggs will be yours.

    On the donor profile of your chosen egg donor, you will see a chart with information about the available egg straws (eggs pr. straw, stock availability and price). Use the +/- to specify the number of straws you want to buy and/or reserve for later use. When you are ready to purchase the straws that you have added to your basket, click “Proceed to basket”.


    Step 5: Purchase donor eggs

    In your basket, you will now find the donor eggs you have added. A Quota Reservation will also automatically have been added if relevant in your treatment country.

    If you have chosen donor eggs for a reservation you will now be asked to choose your preferred reservation period, which can easily be renewed later.
    Fill out your name, address, phone number, etc. and enter the name of your clinic or a referral code (if provided by your clinic). Proceed and enter the preferred shipping date from Cryos (NB: see our expected delivery times under Shipping and delivery).

    Step 5: Purchase donor eggs

    In your basket, you will now find the donor eggs you have added. A Quota Reservation will also automatically have been added if relevant in your treatment country.

    If you have chosen donor eggs for a reservation you will now be asked to choose your preferred reservation period, which can easily be renewed later.
    Fill out your name, address, phone number, etc. and enter the name of your clinic or a referral code (if provided by your clinic). Proceed and enter the preferred shipping date from Cryos (NB: see our expected delivery times under Shipping and delivery).


    Step 6: Checkout

    If the order summary looks correct, please proceed to payment to finalize your order. If you are unsure about the payment method, please visit Prices and payment. Once you have confirmed your purchase you will receive a confirmation email from Cryos including your order number, and we will then start processing your order.

    Step 6: Checkout

    If the order summary looks correct, please proceed to payment to finalize your order. If you are unsure about the payment method, please visit Prices and payment. Once you have confirmed your purchase you will receive a confirmation email from Cryos including your order number, and we will then start processing your order.

    When you become pregnant
    When you, hopefully, get pregnant, remember to register your pregnancy. We recommend that you register your pregnancy when you have passed the first trimester and before the birth of your child.

    If you do not become pregnant with the selected donor
    If you do not become pregnant after fertility treatment with the selected donor, we recommend that you keep your Quota Reservation (if you have one) so you can continue treatment with the same donor. If you do not wish to continue treatment with the donor, and you have not obtained pregnancy, you can have your Quota Reservation refunded.