Donor Contact Details and Opening Hours

    Cryos is here to help you on your journey to become a sperm or egg donor with the assistance of our bilingual staff members. Please see below for our address, business hours and holidays on which we are closed.  


    Contact information for Cryos egg donors and Cryos sperm donors and when Cryos is closed

    Contact Information 

    Orlando
    Cryos International - USA, LLC 
    2200 N. Alafaya Trail, Suite 550 
    Orlando, FL 32826 
    USA 

    Phone: +1(407) 203-1175 
    Fax: +1(407) 270 7361 
    E-mail: [email protected] 
    Map: Click to view a map 

    Raleigh
    Cryos International - USA, LLC
    4414 Lake Boone Trail Suite 108
    Raleigh, NC 27607
    USA

    Phone: +1(919)874-5383
    E-mail: [email protected]
    Map: Click to view a map

    Gainesville
    Cryos International - USA, LLC
    108 SW 6th St,
    Gainesville, FL 32601
    USA

    Phone: +1(352)-554-9178
    E-mail: [email protected]
    Map: Click to view a map


    Business Hours 

    Donor Sperm Bank Hours: 

    Monday-Thursday: 7:00AM – 4:00PM EST 
    Friday: 7:00AM – 3:00PM EST 
    Saturday: 10:00AM - 2:00PM EST 

    Donor Egg Bank Hours: 

    Monday-Friday: 8:00AM – 4:00PM 

    *Egg Donor Coordinators are available outside of office hours for donors currently undergoing a donation cycle to answer questions and concerns. An egg retrieval may happen outside of regular business hours.  

    Chat Hours: 

    Monday – Friday: 8:00AM – 9:00PM EST 

    Official Holidays in 2022:

    • January 1st (New Year's Day)
    • January 17th (Martin Luther King Day)
    • February 21st (President's Day)
    • April 15th (Easter)
    • May 30th (Memorial Day)
    • June 20th (Juneteen)
    • July 4th (Independence Day)
    • September 5th (Labor Day)
    • October 10th (Colombus Day)
    • November 11th (Veterans Day)
    • November 24th-25th (Thanksgiving)
    • December 23rd-26th (Christmas)
    • December 30th-January 2nd 2023 (New Year's Holiday)

    Press Enquiries 

    For press enquiries, please visit our press center or contact us at [email protected]  

    Cryos is here for you 

    At Cryoswe want to support you on your journey to become a donor. We hope we have made it easy to contact us if you have questions. Follow the link to find more information about becoming a sperm donor. We also have an FAQ if you would like to become an egg donor.