PrivateLegalPrivacy PolicyNewsletter Privacy Policy

Newsletter Privacy Policy


At Cryos, your privacy and personal data security is our top priority. It is important for us to ensure the best possible protection of your personal data, and to ensure clarity and transparency regarding the different processing activities which your personal data is subject to.


1. When does this Privacy Policy apply?

This Privacy Policy applies to Cryos' (hereinafter "Cryos", "we" or "us”) processing of personal data when you sign up for Cryos' newsletter and accept to receive marketing material such as information about competitions, news, purchases or products you have shown interest in on Cryos’ website, etc.


2. Who is the data controller for the processing of your personal data?

Cryos International ApS, Company Registration Number 29 42 18 38, Vesterbro Torv 3, 5th floor, DK-8000 Aarhus C, Denmark is the data controller for the processing of your personal data.

If you have any questions as to how Cryos processes your personal data, you are always welcome to contact our Data Protection Officer at [email protected] or by calling +45 8676 0699.


3. Which personal data does Cryos collect, for which purposes, according to which legal basis and for how long do we store it?

Cryos collects, stores and uses your personal data in the form of name, e-mail, address, phone number, postal code, country, information about your preferences regarding products and content on our website, as well as your date of birth for the purpose of sending you marketing material by e-mail or sms regarding:

  • Competitions, news, articles and other inspiration material with regards to Cryos’ products or business area within the fertility treatment
  • Information and follow up in relation to your log in information, and any purchases or products that you have shown interest in on Cryos’ website
  • Information about products you have places in your online basket and abandoned
  • A greeting on your birthday

In addition, we process information regarding purchases and your activity on our website (please see our Cookie policy), including which pages or products you have shown interest in. Moreover, we collect information about your activity when you receive newsletters from us.

The processing of your personal data for the above-listed purpose is based on your consent cf. the Data Protection Regulation, art. 6(1)(a) and our legitimate interest in targeting our newsletters and information to you cf. the Data Protection Regulation, art. 6(1)(f). You can at any time withdraw your consent or object towards the processing of your personal data.

If you withdraw your consent for receiving marketing material from us, you will no longer receive the requested communication. Your personal data will be deleted 2 years after the withdrawal, unless it is necessary for us to keep it in order to, for example, fulfil a customer agreement with you, answer your inquiries by email, or similar. The retention period of 2 years is determined on the basis of our legitimate interest in being able to document that direct marketing has taken place in accordance with applicable law.


4. To whom do we disclose your personal data?

In certain cases, we transfer your personal data to our business partners and suppliers, e.g. IT suppliers or providers of a newsletter service, etc. These partners only process the personal data on behalf of Cryos and in accordance with Cryos' instructions and only to fulfil the above-listed purpose. Cryos does not sell your personal data to our suppliers.

To the extent your personal data is transferred to third countries, i.e., countries outside the EU/EEA, we will ensure a sufficient level of protection for such a transfer, e.g. by entering into EU standard contractual clauses.

Cryos uses the following suppliers, who can receive your personal data:

  • Cryos International – Cyprus Ltd.
  • Google
  • Facebook
  • Microsoft
  • Sleeknote 


5. Your rights and complaint options

You have a number of rights and possibilities in connection to how we process your personal data, just as you have the right to have insight into what information we hold about you. You can read more about your rights in Cryos’ general privacy policy.


6. Who should you contact?

If you want us to update, rectify or delete the personal data we have registered about you, or if you have any questions regarding this Privacy Policy, please contact us here:

Cryos International ApS
Vesterbro Torv 3, 5th floor
DK-8000 Aarhus C
Phone: +45 8676 0699
Email: [email protected]

We will then as soon as possible determine to which extent we can accommodate your request.

If you disagree with the way in which we are processing your personal data or the purposes for which it is processed, please contact us or our Data Protection Officer.

You can also submit a complaint to:
The Danish Data Protection Agency
Carl Jacobsens Vej 35
DK-2500 Valby
Phone +45 33 19 32 00
Email: [email protected]


7. Amendments of the Privacy Policy

We reserve the right to amend this Privacy Policy due to significant changes in legislation, legal practice, or our internal procedures.

September 15th, 2022