Customer Care

Customer Care Team: Phone: +45 8676 0699 Fax: +45 8676 0685 Email:&nbsp;<a href="mailto:dk@cryosinternational.com" target="_blank" rel="noopener">dk@cryosinternational.com</a>
Monday -&nbsp;Thursday: 8:00am - 6:00pm (CET) Friday: 8.00am - 4:00pm (CET) Urgent help (for sperm storage only): In case of&nbsp;<a title="Urgent help" href="/EPiServer/CMS/~/link/acf736f0b36544dea2fb0bbe0c73e1f0.aspx?visitorgroupsByID=8e71521c-b91b-48f4-ad2e-a9a90f9b197a%7c20b73e51-8ac1-455c-bcfa-03b2849d426a%7c8b0b21cf-8585-4e80-8a84-61278a4affe6%7c4f44c94a-e6fb-4178-b335-a2b28038a764">urgent need for help</a>&nbsp;outside our opening hours.

Head office

Head Office: Cryos International - Denmark ApS Vesterbro Torv 3, 5th floor 8000 Aarhus C Denmark
Would you like to book a call from Cryos' Customer Care Team at a time convenient to you? Depending on peak periods, you might not be able to book a meeting in your preferred language.
<a class="button button--blue" href="https://outlook.office365.com/owa/calendar/CryosBooking1@cryosinternational.com/bookings/" target="_blank" rel="noopener">Book a call from Cryos</a>

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Closing days

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For Press Inquiries You are more than welcome to visit our&nbsp;<a title="Press" href="/en-gb/dk-shop/private/about-us/press/" data-id="15175">Press Centre</a>&nbsp;or to contact us regarding press inquiries at&nbsp;<a href="mailto:press@cryosinternational.com">press@cryosinternational.com</a>.
Your user data Do you have questions on how we handle your user data you can read our&nbsp;<a title="Privacy Policy" href="/en-gb/dk-shop/private/legal/privacy-policy/" data-id="2613">Privacy Policy</a>. If you wish to request to have your account on Cryos&rsquo; website deleted, please contact our data protection officer at&nbsp;<a href="mailto:dpo@cryosinternational.com">dpo@cryosinternational.com</a>.

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We are here to assist you in English, German, French, Spanish, Italian, Dutch, Portuguese, Danish, Japanese, Chinese and Hebrew.