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Our dedicated Customer Care Team is ready to assist you on every step of your fertility journey. Whether you need help finding a fertility clinic, choosing a donor, ordering sperm or eggs for your treatment, or more, we are here for you.&nbsp;

Customer Care

<h3>Customer Care Team</h3>
Phone: +45 8676 0699 Fax: +45 8676 0685 Email:&nbsp;<a href="mailto:dk@cryosinternational.com" target="_blank" rel="noopener">dk@cryosinternational.com</a>
Monday -&nbsp;Thursday: 8:30am - 5:00pm (CET) Friday: 8:30am - 4:00pm (CET)
<h3>Urgent help (for sperm storage only)</h3>
In case of <a href="/en-gb/dk-shop/private/how-to/other-services/sperm-storage/">urgent need for help</a>&nbsp;outside our opening hours.

Head office

<h3>Head Office</h3>
Cryos International - Denmark ApS Vesterbro Torv 3, 5th floor 8000 Aarhus C Denmark
<h3>Other locations</h3>
<a href="https://www.cryosclinic.com/en-gb/contact/contact-cryos-clinic" target="_blank" rel="noopener">Contact info for Cryos Clinic</a> <a href="https://www.cryosinternational.com/en-gb/dk-donor/donate-eggs/about-us/donate-eggs-near-me/" target="_blank" rel="noopener">Contact info for egg donors (DK)</a> <a href="https://www.cryosinternational.com/en-gb/dk-donor/donate-sperm/why-us/sperm-bank-near-me/" target="_blank" rel="noopener">Contact info for sperm donors (DK)</a> <a href="https://www.cryosinternational.com/en-gb/uk-donor/donate-sperm/about-us/sperm-bank-near-me/" target="_blank" rel="noopener">Contact info for sperm donors (UK)</a>

Contact Cryos

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Closing days

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 For Press Inquiries You are more than welcome to visit our&nbsp;<a title="Press" href="/en-gb/dk-shop/private/about-us/press/" data-id="15175">Press Centre</a>&nbsp;or to contact us regarding press inquiries at&nbsp;<a href="mailto:press@cryosinternational.com">press@cryosinternational.com</a>.
Your user data Do you have questions on how we handle your user data you can read our&nbsp;<a title="Privacy Policy" href="/en-gb/dk-shop/private/legal/privacy-policy/" data-id="2613">Privacy Policy</a>. If you wish to request to have your account on Cryos&rsquo; website deleted, please contact our data protection officer at&nbsp;<a href="mailto:dpo@cryosinternational.com">dpo@cryosinternational.com</a>.

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At Cryos, we do our best to help people make their dream of a child come true &ndash; and we would love to help you too. Learn when and how to contact us here.&nbsp;