Get in touch with Cryos
We are here to assist you in English, German, French, Spanish, Italian, Dutch, Portuguese, Danish, Japanese, Chinese and Hebrew.
Customer service:
Phone: +45 8676 0699
Fax: +45 8676 0685
Email: [email protected]
Monday - Thursday: 8:00am - 6pm (CET)
Friday: 8.00am - 4pm (CET)
Urgent help (for sperm storage only):
In case of urgent need for help outside our opening hours.
Head Office:
Cryos International - Denmark ApS
Vesterbro Torv 3, 5th floor
8000 Aarhus C
Denmark
Would you like to book a call from Cryos' customer service at a time convenient to you?
Depending on peak periods, you might not be able to book a meeting in your preferred language.
Closing days in 2020
- 1 January (New Year’s Day)
- 9 April (Maundy Thursday)
- 10 April (Good Friday)
- 13 April (Easter Monday)
- 8 May (Prayer Day)
- 21 May (Ascension Day)
- 1 June (Whitsun)
- 24 December (Christmas Eve)
- 25 December (Christmas Day)
- 26 December (2nd Day of Christmas)
- 31 December (New Year’s Eve)
For Press Inquiries
You are more than welcome to visit our Press Centre or to contact us regarding press inquiries at [email protected].
Your user data
Do you have questions on how we handle your user data you can read our Privacy Policy. If you wish to request to have your account on Cryos’ website deleted, please contact our data protection officer at [email protected].