PrivateFor familiesHow we support families

    Support and resources for families

    Choosing donor conception is a life-changing decision that comes with unique emotions and needs. At Cryos, we are committed to supporting you every step of the way - from the initial planning stages, through pregnancy and birth, and into the joys and challenges of parenthood.


      At Cryos we hope to contribute to an understanding, honest and loving environment for the children and families that are created with our help. Whether you are just beginning your journey to parenthood or are navigating the joys and challenges of raising a donor-conceived child, we are here to provide you with resources, support, and understanding.

      The available resources include:

      • Free copy of our children's book explaining donor conception
      • Disclosure of donor identity for children of ID Release donors
      • Free counselling for donor-conceived children about contacting their donor
      • Online community and resources for parents
      • …And more.

      Read on to learn more about the resources and services we provide on your journey.

      Mother with daughter conceived through sperm donation

      Supporting you from the start

      Starting fertility treatment can be both exciting, challenging, and lonely. At Cryos, we strive to make this journey as smooth as possible for you and provide support and resources to guide you from the moment you start considering donor sperm or eggs.

      Connect with others in our online community

      Our online community, Family Dreams, is for those who need help from a donor to conceive. It is a safe space where you can connect with over 5,000 like-minded individuals who share similar experiences and hopes. This supportive forum allows you to ask questions, share concerns, and gain encouragement from others who understand your journey.

      Join Family Dreams on Facebook here.

      Learn more at an info meeting or webinar

      If you are still at the consideration stage, we host a variety of events - both online and in person - where you can learn more about using a donor and receive personal counselling. These events often include participation from local clinics, donor-conceived individuals, and/or parents of donor-conceived children, offering you different perspectives and experiences.

      You can see a list of upcoming events and webinars here.

      Personalised support

      If you prefer one-on-one support, our dedicated Customer Care Team is here to help. Together, we will go over your options and answer any questions you might have. 

      Contact Cryos

      Educational resources

      To help you make informed decisions about fertility treatment, donor choice, etc., we offer guides, inspirational stories, and practical advice on our blog. Additionally, our newsletters provide step-by-step guidance on using donor sperm, hopefully making the process as clear and straightforward as possible.

      Some of the popular resources on our blog include:

      Woman pregnant with help from sperm donor

      Supporting you through pregnancy and birth

      A positive pregnancy test is an important milestone on your fertility journey, but it can also bring new questions and concerns, especially after fertility treatment. We understand that you may feel a mix of excitement and anxiety, and we are here to support you through it all.

      The Midwife’s Guide

      Whether you are navigating early pregnancy symptoms or preparing for birth, our online publication, ‘The Midwife’s Guide – Before, During, and After Pregnancy,’ written by Julie, a Fertility Midwife at Cryos Clinic, provides expert advice and reassurance throughout your pregnancy journey.

      Click on the link to download The Midwife’s Guide here.

      Pregnancy support on our blog

      Our blog features a dedicated pregnancy section that covers a wide range of topics, from understanding pregnancy signs to tips on breastfeeding and managing the two-week wait. These resources are here to help you feel informed and supported as you move through this exciting time.

      Mother and child reading book about donor conception

      Supporting you in parenthood

      Parenthood is filled with joy, challenges, and countless questions – some of which are a little unique when having conceived with help from a donor. Having an open, honest conversation with your child about donor conception is of great importance for your relationship and your child’s well-being and understanding of being donor-conceived.

      Children’s book for donor-conceived

      We have created a children’s book designed to help parents explain donor conception to their children in a simple and engaging way. The book is available for different family types and is free (excluding shipping) for families who have used Cryos donor sperm.

      Learn more and get a copy of our children’s book here.

      Donor identity release

      Some donor-conceived individuals are curious to know more about their donor, beyond the information on the donor profile. If the donor is ID Release, a child can obtain identifying information about their donor from Cryos once they turn 18. To support this process, we provide free counselling services for donor-conceived individuals, helping them navigate the emotions and questions that may arise when considering contact with their donor. Our trained counsellors are here to guide and support you and your family through this journey.

      You can learn more about donor identity release here or read our guides:

      Questions or concerns?

      If you have any questions or need further assistance, please reach out to us. Our team is here to help you, from choosing the right donor to understanding your options for donor contact. Schedule a free call with one of our Customer Care Consultants and let us support you on your journey to parenthood. Or start your search for a sperm donor now.

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