ClientHow toHow to order

    How to Order

    Placing an order with Cryos is easy. Below see our step-by-step process to help you find and purchase the perfect donor today.

    Step 1: Choose your donor

    Whether you are choosing a sperm donor or an egg donor we have a great number of profiles for you to peruse. If you are looking for a specific type of donor you can scroll through our filters to choose the best fit for you.

    Step 2: Order now and/or reserve for future

    Once you have chosen your donor you will have the option to purchase now and/or reserve for the future. Click the amount you wish to order and/or reserve and then click “add to basket”. After you put the order in your basket you have the option to continue shopping or proceed to checkout

    Step 3: Create an account and/or login

    In order to check out with your purchase you will have to sign in or log into your account. If you need an account, please create one at this time.

    After creating a Cryos account using your email, you will be sent a verification email in your inbox, remember to check your spam or junk box too. Once you confirm your email address you will need to log in to get back to your basket and complete your purchase.

    Step 4: Review your order and choose shipping options

    At this step you will be able to view your order and input your information for shipping and delivery. Input your address, phone number and date of birth. Then you can choose the date that we will ship your gametes to you or your clinic. If you have been provided with a coupon code, that code can be used at this time.

    Shipping reminder: Overnight standard and overnight priority orders placed to ship on Friday will arrive on Monday. If you need Saturday delivery, please choose it.

    Step 5: Confirm your order and shipping

    Once you have input all your correct information press confirm. You will then you’re your invoice where you can see the delivery address, description of your order and the order total. Scroll down to the bottom, read and accept the terms and conditions then press “buy now”.

    Step 6: Purchase

    After clicking “buy now” you will be directed to the payment details page where you can see the order ID and the amount. Here is where you input your credit card information. Once all the correct information is typed into the fields press “pay”. An email will be sent to you with your invoice.

    Congratulations and thank you for your purchase!

    If you have any questions about your purchase, please contact our customer service team and we will be happy to help you.