Will the Quota Reservation be refunded if I do not get pregnant?
Quota Reservations that are terminated within a period of 3 years from the date of purchase can be fully refunded if you did not obtain a pregnancy with the donor and have no more straws or embryos left for future treatments. If you do not register a pregnancy or terminate your Quota Reservation within this three-year period, the Quota Reservation will remain yours, but you will no longer be able to get a refund.
You can see your purchased Quota Reservations and the refund expiration date by logging in to your Cryos account and visit the section Quotas. From there, you can also terminate a Quota Reservation and request a refund or purchase a new Quota Reservation if needed.